Consumer Council for Water CCWater
The Consumer Council for Water, also referred to as CCWater was founded in 2005. As 'the voice for water consumers,' the organisation's mission is to assist business and residential water consumers in England and Wales.
Some of the primary resources provided by CCWater include:
- Complaint resolution.
- Research.
- Customer advocacy.
- Tools (such as benefits and meter calculators).
- Debt assistance.
Water Bill, Glossary: water terms, published by the Department for Environment, Food and Rural Affairs in November 2013, describes the Consumer Council for Water (CCWater) as: ‘A statutory body established by the Water Act 2003 to monitor and advise on consumer issues. CCWater handles some customer complaints about incumbent water companies, inset appointees and licensees.’
[edit] Related articles on Designing Buildings
- Consumer Protection from Unfair Trading Regulations 2008 CPRs.
- Consumer Rights Act.
- Drinking Water Inspectorate.
- Environment Agency.
- Ofwat.
- Water pressure.
[edit] External resources
Featured articles and news
A briefing on fall protection systems for designers
A legal requirement and an ethical must.
CIOB Ireland launches manifesto for 2024 General Election
A vision for a sustainable, high-quality built environment that benefits all members of society.
Local leaders gain new powers to support local high streets
High Street Rental Auctions to be introduced from December.
Infrastructure sector posts second gain for October
With a boost for housebuilder and commercial developer contract awards.
Sustainable construction design teams survey
Shaping the Future of Sustainable Design: Your Voice Matters.
COP29; impacts of construction and updates
Amid criticism, open letters and calls for reform.
The properties of conservation rooflights
Things to consider when choosing the right product.
Adapting to meet changing needs.
London Build: A festival of construction
Co-located with the London Build Fire & Security Expo.
Tasked with locating groups of 10,000 homes with opportunity.
Delivering radical reform in the UK energy market
What are the benefits, barriers and underlying principles.
Information Management Initiative IMI
Building sector-transforming capabilities in emerging technologies.
Recent study of UK households reveals chilling home truths
Poor insulation, EPC knowledge and lack of understanding as to what retrofit might offer.
Embodied Carbon in the Built Environment
Overview, regulations, detail calculations and much more.
Why the construction sector must embrace workplace mental health support
Let’s talk; more importantly now, than ever.
Ensuring the trustworthiness of AI systems
A key growth area, including impacts for construction.