Consumer Council for Water CCWater
The Consumer Council for Water, also referred to as CCWater was founded in 2005. As 'the voice for water consumers,' the organisation's mission is to assist business and residential water consumers in England and Wales.
Some of the primary resources provided by CCWater include:
- Complaint resolution.
- Research.
- Customer advocacy.
- Tools (such as benefits and meter calculators).
- Debt assistance.
Water Bill, Glossary: water terms, published by the Department for Environment, Food and Rural Affairs in November 2013, describes the Consumer Council for Water (CCWater) as: ‘A statutory body established by the Water Act 2003 to monitor and advise on consumer issues. CCWater handles some customer complaints about incumbent water companies, inset appointees and licensees.’
[edit] Related articles on Designing Buildings
- Consumer Protection from Unfair Trading Regulations 2008 CPRs.
- Consumer Rights Act.
- Drinking Water Inspectorate.
- Environment Agency.
- Ofwat.
- Water pressure.
[edit] External resources
Featured articles and news
Twas the site before Christmas...
A rhyme for the industry and a thankyou to our supporters.
Plumbing and heating systems in schools
New apprentice pay rates coming into effect in the new year
Addressing the impact of recent national minimum wage changes.
EBSSA support for the new industry competence structure
The Engineering and Building Services Skills Authority, in working group 2.
Notes from BSRIA Sustainable Futures briefing
From carbon down to the all important customer: Redefining Retrofit for Net Zero Living.
Principal Designer: A New Opportunity for Architects
ACA launches a Principal Designer Register for architects.
A new government plan for housing and nature recovery
Exploring a new housing and infrastructure nature recovery framework.
Leveraging technology to enhance prospects for students
A case study on the significance of the Autodesk Revit certification.
Fundamental Review of Building Regulations Guidance
Announced during commons debate on the Grenfell Inquiry Phase 2 report.
CIAT responds to the updated National Planning Policy Framework
With key changes in the revised NPPF outlined.
Councils and communities highlighted for delivery of common-sense housing in planning overhaul
As government follows up with mandatory housing targets.
CIOB photographic competition final images revealed
Art of Building produces stunning images for another year.
HSE prosecutes company for putting workers at risk
Roofing company fined and its director sentenced.
Strategic restructure to transform industry competence
EBSSA becomes part of a new industry competence structure.
Major overhaul of planning committees proposed by government
Planning decisions set to be fast-tracked to tackle the housing crisis.
Industry Competence Steering Group restructure
ICSG transitions to the Industry Competence Committee (ICC) under the Building Safety Regulator (BSR).
Principal Contractor Competency Certification Scheme
CIOB PCCCS competence framework for Principal Contractors.
The CIAT Principal Designer register
Issues explained via a series of FAQs.