Incumbent water company v undertaker
The Water Bill Glossary: water terms was published by the Department for Environment, Food and Rural Affairs in November 2013. It defines the incumbent water company as ‘The water and/or sewerage undertaker that holds the de facto monopoly to provide services to premises in its area of appointment. It is also responsible for maintaining and operating the public water supply and/or sewerage systems. Although “insets” are also undertakers, the term “incumbent” does not include inset appointees for the purpose of describing the competitive market for providing services to new developments. However, inset appointees may be considered as incumbents in the context of the water supply and sewerage licensing regime because non-household customers will be eligible to switch suppliers in the reformed retail market’.
The term “incumbent water company” has taken the place of the term “undertaker” (also sometimes referred to as statutory undertaker), which is a term defined by the Water Bill Glossary as ‘A company who has statutory powers and duties to supply water and/or sewerage services to premises within an appointed geographical area under the Water Industry Act 1991. These are the incumbent water companies and inset appointees. The undertaker has complete control of the water supply and/or sewerage system in its appointment area. Licensees must therefore “use” their networks in order to serve or supply customers.’
There are both English and Welsh undertakers. An English undertaker is ‘an undertaker whose appointment area is wholly or mainly in England’ while a Welsh undertaker is ‘an undertaker whose appointment area is wholly or mainly in Wales.’ In both cases, undertakers are generally appointed on river basin catchments rather than political boundaries, so some English undertakers have appointment areas that extend into Wales while some Welsh undertakers have English customers.
See also: Statutory undertaker.
NB Water Bill, Glossary: water terms, published by the Department for Environment, Food and Rural Affairs in November 2013, describes the incumbent water company as: ‘The water and/or sewerage undertaker that holds the de facto monopoly to provide services to premises in its area of appointment. It is also responsible for maintaining and operating the public water supply and/or sewerage systems. Although “insets” are also undertakers, the term “incumbent” does not include inset appointees for the purpose of describing the competitive market for providing services to new developments. However, inset appointees may be considered as incumbents in the context of the water supply and sewerage licensing regime because non-household customers will be eligible to switch suppliers in the reformed retail market.’
Where an inset appointee or inset is: ‘A company that replaces the undertaker for a specific geographic area within the area of an existing undertaker. This usually happens where the customers are “unserved” (such as on a new development) or qualify as large users (i.e. they expect to use more than 50Ml in England or 250Ml in Wales – for example a paper mill). The inset regime is sometimes known as new appointments and variations (NAVs). However, the term “NAV” also refers to a variation of the appointment area of an incumbent water company, for example when incumbent water companies agree to change the boundaries between them.’
[edit] Related articles on Designing Buildings
- Drinking Water Inspectorate DWI.
- Ofwat.
- Statutory undertaker.
- Water company.
- Water consumption.
- Water Industry Act 1991.
- Water Industry Approved Plumbers Scheme WIAPS.
- Water Regulations Advisory Scheme WRAS.
- Water Supply (Water Fittings) Regulations 1999.
- Water transfers and interconnections.
- Water undertaker.
[edit] External references
- Department for Environment, Food and Rural Affairs, The Water Bill Glossary: water terms, November 2013.
Featured articles and news
Homes England creates largest housing-led site in the North
Successful, 34 hectare land acquisition with the residential allocation now completed.
Scottish apprenticeship training proposals
General support although better accountability and transparency is sought.
The history of building regulations
A story of belated action in response to crisis.
Moisture, fire safety and emerging trends in living walls
How wet is your wall?
Current policy explained and newly published consultation by the UK and Welsh Governments.
British architecture 1919–39. Book review.
Conservation of listed prefabs in Moseley.
Energy industry calls for urgent reform.
Heritage staff wellbeing at work survey.
A five minute introduction.
50th Golden anniversary ECA Edmundson apprentice award
Showcasing the very best electrotechnical and engineering services for half a century.
Welsh government consults on HRBs and reg changes
Seeking feedback on a new regulatory regime and a broad range of issues.
CIOB Client Guide (2nd edition) March 2025
Free download covering statutory dutyholder roles under the Building Safety Act and much more.
Minister quizzed, as responsibility transfers to MHCLG and BSR publishes new building control guidance.
UK environmental regulations reform 2025
Amid wider new approaches to ensure regulators and regulation support growth.
BSRIA Statutory Compliance Inspection Checklist
BG80/2025 now significantly updated to include requirements related to important changes in legislation.