Post occupancy evaluation process
BREEAM UK New Construction, Non-domestic Buildings (United Kingdom), Technical Manual, SD5078: BREEAM UK New Construction 2018 3.0, published by BRE Global Limited, defines Post-Occupancy Evaluation (POE), also known as Building Performance Evaluation (BPE) as a process:
….used to improve the building operation, occupants' comfort and other areas based on its outcomes. Therefore, the POE provides suggestions on potential improvements, including, but not limited to the following:
A POE can also be used as part of the stakeholder consultation at the briefing stage for a new building or the refurbishment of an existing one, in cases where the building occupants are the same. This can be achieved through the use of a questionnaire or workshops to highlight lessons from the old or existing building that could be taken into account in the design of the new project. |
In relation to POE methodologies, it says:
‘Any POE or BPE methodology that fulfils the criteria can be used. Further guidance on POE can be found in the following resources:
- BCO guide to Post-Occupancy Evaluation, British Council for Offices (BCO), 2007
- BRE’s Design Quality Method (DQM) is a tried and tested, independent, post occupancy evaluation (POE) method used by all UK auditing authorities, and many funding bodies. Further information can be found at http://www.bregroup.com
- BRE Digest 478, Building performance feedback: getting started
- Guide to Post Occupancy Evaluation: Report and Toolkit
- The Building Use Studies (BUS) methodology is an occupant satisfaction survey that will fulfil part of the POE credit requirement, occupant feedback stage: https://busmethodology.org.uk/
- The Design Quality Indicator (DQI) is a method to assess the design quality of buildings. DQI is a process that actively involves a wide group of stakeholders in the design of building. It is delivered though a facilitated workshop that enables representatives from both the demand and supply side to work together to achieve the best outcome. Completion of the DQI Stage 5, In-use stage workshop could fulfil part of the POE credit requirement, the occupant feedback stage. See http://www.dqi.org.uk.
- BSRIA Guide to Building Performance Evaluation in Non-Domestic Buildings is a general introduction to BPE, and explains why it is important and how it can be carried out.
[edit] Related articles on Designing Buildings Wiki
- Advantages of shell and core.
- Appointing consultants.
- BRE articles.
- BREEAM Post occupancy evaluation.
- BREEAM.
- Building performance evaluation in non-domestic buildings guide – an introduction to the tests and methods in non-domestic buildings
- Building performance evaluation.
- Building Research Establishment.
- Building Use Studies.
- Design quality indicator DQI.
- Extended aftercare.
- Initial aftercare.
- Performance gap.
- Performance in use.
- Post occupancy evaluation.
- Post project review.
- Soft landings.
Featured articles and news
Homes England creates largest housing-led site in the North
Successful, 34 hectare land acquisition with the residential allocation now completed.
Scottish apprenticeship training proposals
General support although better accountability and transparency is sought.
The history of building regulations
A story of belated action in response to crisis.
Moisture, fire safety and emerging trends in living walls
How wet is your wall?
Current policy explained and newly published consultation by the UK and Welsh Governments.
British architecture 1919–39. Book review.
Conservation of listed prefabs in Moseley.
Energy industry calls for urgent reform.
Heritage staff wellbeing at work survey.
A five minute introduction.
50th Golden anniversary ECA Edmundson apprentice award
Showcasing the very best electrotechnical and engineering services for half a century.
Welsh government consults on HRBs and reg changes
Seeking feedback on a new regulatory regime and a broad range of issues.
CIOB Client Guide (2nd edition) March 2025
Free download covering statutory dutyholder roles under the Building Safety Act and much more.
Minister quizzed, as responsibility transfers to MHCLG and BSR publishes new building control guidance.
UK environmental regulations reform 2025
Amid wider new approaches to ensure regulators and regulation support growth.
BSRIA Statutory Compliance Inspection Checklist
BG80/2025 now significantly updated to include requirements related to important changes in legislation.