Construction Quality Improvement Collaborative

[edit] Background to the Construction Quality Improvement Collaborative (CQIC)

The Construction Quality Improvement Collaborative (CQIC) is a Scottish based campaign for improving construction quality, it is a priority work area for transforming the construction sector under the Scottish Construction Accord.

The CQIC was officially launched in February 2023, a national initiative in Scotland sharing a vision for construction where quality is central to all decision-making. It aims to create a culture that targets sustainable quality which supports the ambitions set out in the Scottish Construction Accord (published by the Construction Leadership Forum in October 2022).

[edit] CQIC Construction Quality Charter

The CQIC Construction Quality Charter was launched as part of the joint public and construction sector CQIC initiative and developed through collaboration of members to support the Scottish Construction Accord. CQIC Charter focusses on five key ambitions and four key drivers to help to deliver a sustainable quality culture. These are outlined below and a pdf of the full charter can be downloaded here.

The five key values of the charter are:

• Ambition. Developing a sector that believes in continuous improvement, is willing to change and is ambitious for the industry
• Collaboration. Working together to share knowledge, lessons learned and best practice
• Commitment. Taking pride in what we do, always doing our best, aiming for customer satisfaction and taking ownership and accountability when we get it wrong.
• Openness. Building an industry that is recognised for its honesty and integrity.
• Respect. Working across the industry to build professionalism, leadership, trust and self-respect.

The four key drivers of the charter are:

1. Quality control and assurance. Doing it right first time – at the right time. Processes in place to ensure compliance and to prevent errors. Mechanisms are in place to detect and address any variations to agreed standards. Appropriate project resources are available for budget, programme, design, materials and skills
2. Behaviour. Creating the conditions that embed a “right first time” culture. Leadership demonstrate a commitment to delivering the CQIC vision and values at all times. All personnel are engaged and committed to creating a positive working environment with the right conditions for realising change.
3. Alignment. All parts of the process are designed and implemented to drive quality, improve performance and deliver compliance. Leadership support initiatives that are designed to align policy and guidance across the sector. Project delivery systems, including procurement, are aligned to drive quality. Everyone has access to the right information at the right time.
4. Competence. Roles & Responsibilities. Ensuring that everyone is clear about their roles and responsibilities and is competent to deliver them. Appropriate project leadership and management is in place. Culture encourages everyone to accept responsibility for delivering quality, Everyone has the right skills, experience, and qualifications to do a quality job. We are all committed to developing people

[edit] The Scottish Construction Accord

The Scottish Construction Accord established the framework which set out the series of positive outcomes sought for the construction sector, and the transformative change required of the sector for them to be achieved. Support and commitment from organisations across the construction industry and public sector of Scotland were sought to deliver the vision and outcomes of the Construction Accord, with participants committing to certain aspects which included:

• Supporting the shared vision set out in the Accord
• Contributing expertise and resources when required to drive forward the outcomes set out in the Accord
• Acting as ambassadors to raise the profile of construction Accord objectives and its achievements
• The Principles of the agreement which are listed within the Construction Accord.

In addition to the commitments above, participation roles may also extend to:

• Membership of Working Groups - An individual from an organisation can request to become actively involved in a Transformation Plan Working Group of their chosen interest, or
• Membership of the Short-Life Working Groups - A nominated individual from a organisation can request to become actively involved in dealing with specific topics/consultations/solutions arising from Working Groups
• Participatory organisations are encouraged to support and endorse the Accord and the Transformation Plan through a range of activities including press events and social media.

This article is based on information published by the Construction Quality Improvement Collaborative (CQIC) as of April 8 2024 and further information can be found by visiting https://cqic.org.uk/. Information regarding the Construction accord is published by the Construction Leadership Forum and further information can be found here.

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