Measures of success
A measure of success is a standard by which something can be assessed to determine whether it has achieved the objectives required from it.
Engagement Overlay to the RIBA Plan of Work, published by the RIBA in January 2024, states in relation to engagement programmes: 'Measuring the success of the overall achievement of engagement aim(s) or goal(s), using quantitative or qualitative criteria to evaluate the effectiveness or efficiency of a project, initiative or programme. The impact of the engagement process can help identify areas where changes could be made to the project to better meet stakeholders' and participants' needs and expectations. It aims to achieve its aims and objectives as defined by the project team and participants to measure against and to be reviewed throughout the engagement process. They also can determine insights into participants' level of interest, motivation, commitment, satisfaction, or enjoyment.’
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