Communication strategy
The RIBA Plan of Work 2013 defines a communication strategy as the strategy that sets out when the project team will meet, how they will communicate effectively and the protocols for issuing information between the various parties, both informally and at information exchanges.
Engagement Overlay to the RIBA Plan of Work, published by the RIBA in January 2024, states: ‘Delivering a successful engagement plan relies on a clear communication strategy. This should be led by the Engagement Lead, and will likely require significant input from the client team, project team and design team and potentially other communications specialists for more complex or sensitive projects.’
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